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Zoom Telephonics Reports Results
for the Second Quarter Ending 6/30/00

Boston, July 27, 2000 - Zoom Telephonics, Inc. (NASDAQ: ZOOM), a leading manufacturer of modems and other data communications products, today reported sales of $13.3 million for its second quarter ending June 30, 2000.

"Industry-wide U.S. retail sales revenues for dial-up modems declined year over year in the first six months of 2000 compared to 1999," said Frank Manning, Zoom's President and CEO. "For example, PC Data reported that total retail dial-up modem dollar sales at major U.S. retailers were down 25% in 2000 compared to 1999 in the April-June quarter. Zoom performed better than that, continuing to increase its USA market share for both our Zoom and Hayes brands. We believe that increased market share will be a significant advantage to us later this year and in the following years as new V.92 dial-up modem standard products, with significantly increased web browsing speeds, and broadband cable and DSL modem products re-ignite the retail modem sales channel."

Zoom's second quarter 2000 sales were down 16% from $15.8 million in the second quarter of 1999. Zoom reported a net loss of $937 thousand or $.12 per share for the second quarter of 2000, versus a net loss of $719 thousand or $.10 per share for the second quarter of 1999.

Last week Zoom announced that two of the Company's cable modems, the Zoom CableModem PCI internal and the Zoom CableModem 10baseT external, received CableLabs® certification. Zoom's PCI cable modem is one of only two internal cable modems ever certified by CableLabs, who called the PCI certifications "a major breakthrough" for the industry in their July 20, 2000 press release.

"Zoom has made a major commitment to broadband," said Frank Manning. "We plan to introduce additional cable modem products, including a USB external model, along with a line of DSL products, broadband gateways, and high-speed wireless and home phoneline networking products. Our mission is to be a one-stop source for products that provide broadband access and extend the broadband connection throughout the home and office, and we are extremely well positioned to meet this goal. Zoom is financially strong, with superb engineering, efficient operations, and great market channels."

Zoom ended the quarter with a strong balance sheet, with a current ratio of 7.0, cash and investment securities of $10.5 million or $1.37 per share, and stockholders' equity of $4.80 per share.

For additional information, please contact:

Investor Relations,
Zoom Telephonics
207 South Street
Boston, Massachusetts 02111
Telephone: (617) 423-1072
e-mail address: investor@zoomtel.com.
Zoom's World Wide Web site is www.zoomtel.com


This press release contains certain forward-looking statements including, without limitation, statements relating to Zoom's potential and market share in the dial-up modem, cable modem, DSL, wireless LAN, broadband gateways, and home phoneline networking markets, and the company's future performance. These forward-looking statements involve risks and uncertainties, including that there can be no assurance of future opportunities and performance, and other risks and uncertainties indicated from time to time in Zoom's filings with the Securities and Exchange Commission.

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