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Zoom Introduces New Hayes ISDN Products

Boston, MA, November 10, 2000 -- Zoom Telephonics Inc. (NASDAQ: ZOOM) has begun high-volume shipments of three new Hayes Accura brand ISDN products, including external RS-232 and USB models and an internal PCI model.

"ISDN is a popular service for high-performance Internet access throughout most of Europe and in many other countries," said Peter Cox, the General Manager of Zoom/Hayes UK. "We are pleased to introduce such a strong range of feature-rich ISDN products, and we anticipate broad distribution and high market acceptance."

All three products plug into the most popular ISDN telephone interface, the basic rate S/T interface, which is used throughout Europe and in most other countries outside North America and Japan. This interface provides two 64 Kilobit per Second (Kbps) B channels and one D signaling channel. The two B channels can be bonded together using ML-PPP to give up to 128 Kbps throughput without data compression, and even higher speeds with data compression.

All three products allow someone to fax from a PC over one of the two ISDN channels. The fax can be received by any fax machine as if it was sent out of a fax machine connected to an analog phone line. Because an ISDN line provides two B channels, two communication functions can be performed simultaneously - for instance, a user can send or receive a fax on one channel while browsing the Web on the other channel.

All three products support the popular ISDN protocols, including Eurofile transfer.

The lowest-cost member of the new product line is the PCI model, which plugs into the PCI slot of a Windows 95, 98, 2000, or NT(4.0) personal computer. It supports both CAPI 2.0 and NDIS WAN miniport drivers to provide a high level of application software compatibility. In addition to providing data and fax capabilities, this product offers answering machine capabilities for computers with a soundcard.

The USB model plugs easily into the USB port of Windows 98 and 2000 computers and popular Macintosh computers. The USB model receives power from the USB port, so it does not need an external power supply.

The External model plugs into the serial or "RS-232" port of Windows 95, 98, 2000, and NT(4.0) computers. This is Hayes' most feature-packed ISDN terminal adapter. Telephones and fax machines can be used with ISDN service simply by plugging them into either of the two analog phone jacks on the back of this unit. Devices plugged into the phone ports benefit from advanced features including intercom, three-party conferencing, call forwarding, call waiting, call hold, call transfer, do-not-disturb, and call routing.

All of these new products benefit from the strong technical support team of Hayes, a division of Zoom Telephonics.

About Zoom Telephonics

Zoom Telephonics, a communications leader since 1977, designs, produces and markets cable and ADSL modems, dial-up modems, wireless LAN products, home phoneline networking devices, and other data communication products under the Zoom, Hayes and Global Village brands. Zoom products are available in over 3,000 of the highest volume computer retailers in the USA and over 5,000 retail outlets worldwide. For more information, visit Zoom at www.zoomtel.com.

Press Contact:
Peter Cox
pcox@hayes.co.uk
+44 (0) 1276 704 471

Disclaimer: This release contains forward-looking information relating to Zoom's plans, expectations and intentions, including statements relating to the broad distribution and market acceptance of its newly introduced ISDN products. Actual results may be materially different from those expectations as a result of known and unknown risks, including: uncertainty of new product development and introduction, including budget overruns, project delays and the risk that newly introduced products may contain undetected errors or defects or otherwise not perform as anticipated; uncertainties inherent in projections that, by their nature, are based upon assumptions, many of which are not in the control of the company; Zoom's dependence on one or a limited number of suppliers for certain key components; rapid technological change; competition; and other risks set forth in Zoom's filings with the Securities and Exchange Commission. Zoom cautions readers not to place undue reliance upon any such forward-looking statements, which speak only as of the date made. Zoom expressly disclaims any obligation or undertaking to release publicly any updates or revisions to any such statements to reflect any change in the Zoom's expectations or any change in events, conditions or circumstance on which any such statement is based.

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