Zoom ISP Support
Accelerates V.92 Rollout
Recent United Online Announcement
Adds to Growing Momentum for V.92
MA, October 24, 2002 — Zoom Telephonics, Inc. (NASDAQ: ZOOM)
contributed to the largest V.92 dial-up modem service announcement
to date. United Online, a leading provider of value-priced
dial-up Internet service through its NetZero and Juno brands,
recently announced availability of V.92 service in roughly
68 percent of the national NetZero and Juno coverage area.
That announcement was the first time a major national ISP
announced availability of V.92 features like faster connections,
quicker downloads, and the ability to put Internet sessions
on hold while an incoming call is answered.
worked closely with United Online to test Zoom modems with
the equipment used by United Online. Zoom was the only client
modem manufacturer mentioned in United Online's recent press
release, due to the extensive interoperability testing and
cooperation between United Online and Zoom.
assistance was provided through the Zoom ISP Program, which
gives technical and marketing assistance to service providers
who take an early lead in introducing the new V.92 standard.
With the program, Internet Service Providers can quickly verify
V.92 performance using their V.92 Internet access infrastructure,
and then use the new V.92 service as a customer acquisition
tool. Elements of the ISP Program include: * Evaluation units
and preferred technical support
- Interoperability testing of network access equipment
with Zoom modems
- Marketing assistance for promotion of V.92
- Creative modem sales programs tailored for ISPs
Zoom has done extensive interoperability testing with all
major manufacturers of head end equipment. Experienced technicians
have been assigned by Zoom to share setup information and
the results of Zoom's interoperability experience with ISPs.
"With Zoom's program, I was able to test, qualify
and approve V.92 modems with my head end equipment before
working with Zoom on a marketing launch," said Joel Duetterman,
President of Velocity, a Pennsylvania ISP with 10,000 subscribers.
"As a result, I've signed on thousands of new customers
to new annual contracts and taken market share from my largest
competitor." "I never expected this level of support
from a manufacturer," said Don Crowley, President of
CNY Internet, a New York ISP. "This should allow us to
become the first ISP in our area to support V.92 features
like Modem on Hold. This allows us to compete for second line
payments now going to the telephone company as well as allowing
us to aggressively compete with larger ISPs."
The V.92 standard has several important features to enhance
the Internet experience for dialup users. V.92 modems have
the ability to establish the initial connection more quickly,
and incorporate a new compression standard called V.44. Perhaps
the most exciting new V.92 feature is Modem-on-Hold, which
allows a user to place their Internet session on hold while
they take an incoming phone call on the same line. For many
users, this feature means that they don't need to order a
second phone line or can cancel an existing second phone line,
saving hundreds of dollars per year.
Zoom was the
first modem manufacturer to introduce a V.92 compatible product,
and Zoom has devoted significant resources since then to retain
its preeminence in the V.92 market.
Zoom Telephonics, a communications leader since 1977, designs,
produces and markets dial-up modems, cable and ADSL modems,
wireless LAN products, home and small office networking devices,
and other data communication products under the Zoom, Hayes
and Global Village brands. Zoom products are available in
thousands of the highest volume computer retailers worldwide.
For more information visit Zoom at www.zoomtel.com.