Do I need
to change my phone service when using a dialer?
No, there is no need to change your phone service in any
way when using a dialer.
I live in Europe, what power supply options do you offer?
Zoom has three types of power cubes that are available with
the dialers. A 110v standard US power cube. A 220v Euro power
cube and a 220v non-Euro power cube. Please specify which
power cube you need when ordering.
If I use a dialer with a prepaid phone service, can I drop
my long distance carrier?
Yes you can. Since your calls will go over the prepaid
phone service, a long distance carrier isn’t needed.
Will a dialer help make using phone cards easier?
Yes, dialers assist making calls through a prepaid phone
card. With the dialer installed and programmed, you will
only need to dial the number you wish to reach, the dialer
will dial the 800 number and PIN for you, followed by the
number you dialed.
Can I have more than one phone connected to the dialer?
Zoom dialers will automatically work from all the phones
that share the same phone number with the dialer.
How is the dialer installed?
It is plugged into any normal RJ11 phone jack, just like
an answering machine or other telephone accessory.
Will the Zoom Dialer work with a fax machine?
Yes, the Model 26 dialers have been designed to work with
How is the Model 26 dialer programmed?
The Model 26 has no programming software. This dialer is
designed to be programmed by end users. To program the dialer,
the user puts the dialer into Learn Mode and then teaches
the dialer how to place calls by making a call using the
phone service of their choice.
Will the Zoom dialer work with AT&T Phone cards?
Yes, the Model 26 dialer will work with any phone card or
prepaid phone service.
Can two people share a dialer?
Yes, the Model 26 dialer can support up to eight phone cards
at the same time. This feature allows up to eight users to
maintain their own phone card balance. Each user is assigned
a two digit PIN that is pre dialed in order to access their
I buy a different phone card every week, which dialer should
The Model 26 dialer will allow you to change cards whenever
you choose. It only takes about one minute to set up the
dialer with a new phone card.